Ahoy Mateys,
I hope you read the addendum (in red) on the last post as that should help you navigate all the shelving changes at the branch, but just to keep you on your toes, a couple of decorating elves have snuck aboard and also changed around a few other pieces of furniture, so look for the newspapers now near the periodicals and a longer low table in the kids room that will accommodate all of our puzzles. Also, the J non-fiction audio cassettes are now next to the J fiction cassettes rather than on top of the revolving blue J media display.
This week is typical stats week, which includes keeping track of the number of items to be shelved each day as compared to the number of items actually shelved, so remember if you are shelving to please make sure all the items on a cart are counted and marked on a dated post-it and attached to the cart before you roll it out on the floor and if you are shelving and you empty a cart, please remove the post-it and put it on my desk.
I have to keep a running tally each day. This also means, that for those of us who walk things out to the new shelf, or displays, keep track of those numbers too. You can just jot the number down with the date and leave that on my desk as well.
And of course we have to keep track of all our desk transactions. I will put out typical stats sheets so you can make your hash marks each day. Please try and remember to do so as we want to get full credit for all of our hard work. Note: Anything beyond a simple check out is a reference question and each thing you look up for a patron counts as a separate question.
In an effort to make our searches a little easier, I have consolidated all of our monthly missing lists into one Capitola Missing Bucket, so you no longer have to search months of buckets to remove a missing item if you find it. We do still have multiple months of Claims returns buckets as these have to stay separated out so they can be added to the system wide list at the end of each month, so be sure to add any claims returns to the current month's bucket.
We have a new library directory for the phones. It is in a white binder next to our printer. Please toss any other system phone books you have laying around as they are not accurate. I have put a cheat-sheet bookmark on your desks or in your boxes with vital system phone numbers, but if you would like a copy of the phone book you may print one out off the intranet under staff databases. If you see any mistakes in the directory, please e-mail Sheila or subfinders and they will make the necessary changes.
Richard sent out a very detailed message about our latest Evergreen glitch and I have printed it and left it on one of the clipboards behind the service desk. Please familiarize yourself with the steps should you encounter it. Remember, if a patron comes in and says that they have returned an item and you look at "checked out" items and you see that there is no record attached to the item they say they have returned, please check it in in their account and forgive any fines they might've accrued. You will not be able to mark these items claims returned.
Liz Pollack who is taking a lot of Galina's shifts had the brilliant idea to request contact info to hand out to our patron's who are signing up as homebound., and Jeane O'Grady, who is handling the homebound accounts has graciously complied, so there are now homebound handouts on the clipboard at the sit down reference station. Do remember, if a patron comes in who might benefit from a book buddy or homebound services, to let them know it is available, and if they opt in, mark them as homebound in their account (they can still walk in and use any library, but this gives them a little more leeway and the option of a book buddy, should they be unable to come to a branch) and leave their account # and name with Jonell. I will forward the information to programming who will make contact with the patron and find out how to best meet their library needs.
There was a recent reminder that we were asked to pass along to staff, as this has been a recurring problem throughout the branches. The policy on staff use of cell phones at the desk is: staff may keep their cell phones on vibrate and they may be checked IF it is not interfering with the public but only for work related reasons unless there are extenuating circumstances such as impending emergencies (ill family members, etc.) I would like to add that I would like my staff to step away from the service desk and into the workroom to check their phones.
The Friday story hour subject this week is Dogs. I will pull a few books but since we also have Tales to Tails on Wednesday and they also use books about dogs, and since we have such a huge selection of dog books in our collection, it is not necessary for you to add to whatever I find. Do however feel free to take any books from my desk that might appear on the pulls list.
Ok, off to swab the decks (and maybe move more furniture!)
Happy week,
Cappy Dick
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