Saturday, July 27, 2013

BON VOYAGE...THE CAPTAIN'S JUMPING SHIP!!

Ahoy Mateys,
well me hearties, this will be the last post from your ol' Cappy Dick (unless this split personality thing is really a job hazard, in which  case your new boss, Miss Melanie Barash, might take on the sailor hat and pipe and Captain's title). I've got myself a couple of fresh tattoos and am ready to hit the high seas and sail off to India, but alas, I think I will be traveling by rowboat or garbage scow, so I can't invite y'all along.  Seems the first mate Galina is off to fry bigger fish also, out nearer the seaside at La Selva, so the rest of you had better stay put to keep this branch afloat.
 I know you are going to love your new staff, Melanie and Maile and I am sure the patron's won't be disappointed in the service either, as both of these people are wonderful, kind and efficient, so I don't feel too badly as I know everyone is in good hands.
   
Ok, enough of this landlubber blubber, let's get down to business.
Firstly a HUGE THANKS to Peggy Stone and Sharon Borrage who have been filling in all summer as aides to cover Riley's shifts. Riley is back from his world travels on Thursday so we won't be seeing Peggy or Sharon on a regular basis for awhile, but both of them have been a huge asset to our branch and I for one, feel fortunate to have gotten to know each of them a little better. Thanks for your great work, ladies! It's been fun to work with you both!

As usual we are moving things around in the branch just to keep everyone on their toes. We have weeded all the audio tapes, both Adult, YA and J, as books on tape will no longer be offered in the library collection. Instead the money previously spent on audio cassettes will be used to buy audio books on CD and e-book titles in keeping with the latest technology. If you come across any audio books on tape, put them on my desk for withdrawal this coming week. After that you will have to check with Mel to see how she wants them handled.  Barbara has shifted the books on CD and the adult playaways to make use of some of the space that opened up and the shelving by YA is being kept empty until Mel decides how she would like to utilize that space. Make sure to take a gander on that back wall to see where things have ended up in case you have to direct patrons.
The J periodicals have also been moved once again and are now housed directly above the readers and beginning chapter books.
  
Summer reading is over (if you are reading this at the beginning of the week (July 29th and beyond) so most of the programming team is on vacation. This means that there will be no more story hour or other programs at our branch for the month of August. Tales to Tails however will continue as usual on the first and 3rd Wednesdays of the month as well as the first Saturday. There are up to date fliers in front of the service desk.

   I think that's all the business fit to print so I will take this opportunity to thank each and every one of you for your hard work and for making my position as "person in charge" so tenable. I have been so impressed as to how well everyone here works together as a team, and this includes our most amazing volunteers!  Truly without the kindness, willingness to help each other out and selfless giving I have seen, I am sure things would not run as smoothly as they do at this branch. I appreciate all of you helping me to learn to be a decent supervisor with your patience and generosity as I fumbled my way through this experience. You all have made me a better person and I hope I have contributed something besides misery to your lives as well.  I am forever indebted to all of you for your daily kindnesses. We have a camaraderie that I think is fairly rare in the other branches and I feel so blessed to have gotten to know each and every one of you and I will carry the memories of you with me on my travels and I know it will make me smile when I am feeling lonely.

  Biggest hugs (cuz I can do that now, since I can't get sued for harassment soon),

Cappy Dick (and his alter ego, Jonell)

  ps.  eventually I will have a new blog about my travels, so if you wish to be advised when it is up and running,  email me at
Jelenedraj@gmail.com and put Peagreen curry  in the subject line and I will add you to my contact list. 

Thursday, July 18, 2013

THE END IS IN SIGHT??

Ahoy Mateys,
ZOWEE! It feels like the closer we are getting to the "dog days of summer" when everyone is supposed to laze around and chill, that the busier our branch is getting. Don't our patrons know they are supposed to be sipping lemonade and reading bad beach reads??
All I can say, is Thank you staff and volunteers for helping to keep us afloat. We would be in trouble if y'all weren't pitching in with your best efforts!  
And just because I know we are all really overwhelmed with the amount of work we are already doing, I am going to make this blog as short and sweet as I can.

There are really only a couple of important details to impress upon you. 
Firstly, this is the last week of the summer reading program.
It will end on Sunday, July 28th with a big festival in Harvey West Park but the last day for our patrons to sign out here will of course be Saturday, July 27th, so be prepared for the onslaught. If you have forgotten how to sign patrons out of the SR program please refer to the instructions on the clipboard. I believe the sign out page is bookmarked on all the circ computers but you will probably need the branch name (capitola) and the password (011500) to log in.  We are out of the Papa Murphy cookie dough coupons, but we still have both teen and child Lego land coupons as well as Round table pizza coupons, and of course the bumper stickers so please distribute those. Do remember to either stamp the  SR logs in the upper right front corner or initial and write the branch there when you sign out the participants.

 Secondly, Richard sent an email about setting up pre-collection payment plans. These are ONLY for patrons who ask to set up a payment plan BEFORE they have gone to collections. Accounts are sent to collections after they have a balance of over $25 for a number of months. There are instructions in the greenbook on how to set up these plans and I have made up a folder with the payment plan agreements that must be filled out and a copy sent to the Circulation supervisor at DTN (currently, Richard).  I have stapled the green book instructions to the front of the folder for quick reference. The folder is in the file behind the opening closing procedures on the circulation counter. Please familiarize yourself with this process.

Thirdly, Galina will be setting up a display of some of our beautiful oversize photography books for the remainder of the month. We have a lot of these but they are often overlooked so she is going to highlight some of this wonderful collection. Remember to check the display should you be looking for something on the pulls list.

The last story hour of the summer will be on Friday, July 26th. This will also be the cessation of the school age craft program. New story hours will start again some time in Sept.
As far as I know, Tales to Tails will continue throughout August, but that is subject to change.

Ok, that is as short as I could make the blog.
Thanks again for all your hard work! Now go back to swabbing the decks,
 Cappy Dick

Friday, July 12, 2013

BIG CHANGES A'COMIN...!

Ahoy Mateys!
  well a couple of us are a year older at the branch, then we were last week, and after this email we might all be sporting new wrinkles, so don't say you weren't warned.

  Firstly, it is most important that ALL of you review the long and involved procedures for handling materials sent to CMS that Richard sent out on Thursday. They are in your email as well as printed and attached to the clipboard on the back counter. You will probably need to refer to them for awhile when handling damaged items, or items not correctly cataloged.  I have set up three crates on rolling pallets in the workroom; one for withdrawn items, one for non-media selector review.  and one for media (please note that none of these items should be in transit). When the crates are full we will send them to CMS and replace them with empties. There are extra signs above the crates. There are also CMS special flags which I have placed at the discharge station and also the aides computer, which you should use as specified in the instructions that Richard sent out.
Please feel free to ask me if you have questions about any of these new processes and we will muddle through with the instructions (which are now also available in the green book).
Note: an upside to these new procedures is that we no longer need to use a deleted items bucket so that has been eliminated from our database.

The next new change is that processing will no longer be marking the branches in  or on the items. This means that there will be no point in flipping open the books to check for branch designation but it will also put the onus on us to really really pay attention to the screen when we are discharging and then pay attention to where we are putting the discharged items (ie: get them to the right crates or carts, please). If a wrong item ends up on our shelves we won't know it until an unwary patron attempts to check it out. I am told that eventually the entire system will be using a floating collection, which means that where an item is returned is where it stays until someone checks it out so this is one of the reasons for no longer marking items with the branch designations. This process has just started so it may be a while before we see any of these things and really if you feel compelled like me (can't teach this old dog any new tricks)to go ahead and open the books to check, you are welcome to. Just don't be surprised when one day you pop open that book and there is nothing written there.

New items are now being ordered again so you can reassure any of those patrons who are wondering where those new title are, that they are on the way. It usually takes a couple of months between ordering to actually get the items in hand so counsel patience, by September they should start seeing them come in.

Our towel vendor has been cancelled. It looks like the library will be purchasing towels and washing them ourselves (not us, the building maintenance crew) but in the meantime we should just use paper towels as needed.

For those of you who are confused: Richard is the system wide circulation supervisor so he is the go to person you should refer people to if they have concerns about collection agency issues or refunds.  David Sidle is the downtown circulation supervisor so he usually only deals with downtown staff issues. You can call him if you have questions but don't refer patrons directly to him concerning circulation concerns that are not specific to downtown.

Shelvers, please be aware that we have a special plexiglass holder on the back counter above the A section of the Jeasys where we display all the magic school bus titles. I keep finding these interfiled in our regular non-fiction but these titles are so popular we have pulled them out and display them separately now.

The story hour subject this coming week is fruits and vegetables, should you find any jeasys on that subject, or be looking for any for the pulls list...check my desk and feel free to add titles to the stack.

ok, that should keep all your brains quite full for now. I hope there are no other big changes until after August. 2nd, when there will be the biggest change of all and you will have a new branch manager, Melanie Barash, whom I am sure you will all enjoy working for as she is much less a slave driver then old cappy D.

A special thanks to all of you who so wonderfully helped us all celebrate our UN-BIRTHDAYS!!  You are very sweet and now so am I since i am stuffed with goodies!
  
tootles,
Cappy D

Saturday, June 29, 2013

YAY! LET'S BLOW THINGS UP!!

Hooray!  It's Cappy Dick's Favorite holiday; the one where you get to set off cannons and blow things sky high and you don't even have to stop to come to work since we all get the day off! Happy 4th of July! (please remember to have your Kronos done and approved by Tuesday morning as Cappy D has to approve them by Tuesday night!)

Hopefully you all come back to work on Thursday with your toes and parts intact as its hard to manipulate the keyboard with missing digits.  However, if you do have an accident, at least you won't have to write out the holds slips anymore as we now have receipt printers attached to the back computer where our route ins get done as well as the one in the aides' workroom, and also, of course on the front desk. They have all been formatted to print out the patron's first/last letters and the hold expiration date so there's another place where you won't need all your fingers to count up 10 days to figure it out. Simply choose print on the "turtle" page, but do remember to choose the star cutter option when you select a printer. 
Unfortunately, the formatting does effect all things evergreen so now if you want to print the pulls list in a legible form you will have to log onto a computer without a receipt printer to print it out. The computer on Donna's desk is usually available in the morning and as she doesn't work until the afternoon it shouldn't cause any traffic jams (uh, or is that "printer" jams?:)
  
The summer reading program is off to a walloping start. We have had two very successful programs so far and we now have some special goodies to hand out with our reading logs. The owner of the local Papa Murphy's pizza came by and left us a stack of bribe bookmarks that you can hand out with the reading logs when people sign up. Basically if a child reads 10 books and then takes the bookmark to Papa Murphy's they receive a free bag of cookie dough. The only thing is please remember to stress that this is a generous offer from Papa Murphy's and NOT connected to our library program.  We also now have both teen and child legoland passes as well as a free personal pizza coupon redeemable at round table to hand out when we sign kids out of the reading program. You need to be sure and stamp the pizza coupons when you hand them out and its one per customer, please. 

This July's adult display is All American featuring a wide variety of all things American including politics, eating habits (BBQ)(Corn on the cob), biographies and history. Basically if you can't find something on the pulls list remember to check out all the displays cuz chances are you will probably find it on one of them.  The children's area display will continue to highlight SUMMER VACATION so feel free to add any appropriate titles to that display, including  J DVDs and other media.
 We are entering a new month so do pull any "new" titles that have the number 1 on the spine to make room for all the new titles that usually come flooding in in mid July.

The story hour theme this Friday is food so look for those J titles near my desk and add any you might come across as well.
  
Cappy D will be off next week after Tuesday so there probably won't be another blog post until July 13th, but do keep an eye on the Cap-service desk email as well as the clipboards on the back counter behind the desk as I keep relevant things posted there as well.
  
ok, set off some jing-tinglers and some razzabazza booms but make sure you don't get caught unless you know how to request an aesop absence from jail.
 
Cappy D!

Saturday, June 22, 2013

HAPPY FIRST WEEK OF SUMMER!

Ahoy Mateys,
Welcome to the first week of summer! We are off to a good start, what with a packed house pretty much every day from the minute we open to the minute we close our doors. There are a few lulls now and then but really they seem few and far between.
  With all this activity is is particularly important to remember that accuracy is preferable to speed, so please please pay attention to what goes where. We have had almost two carts of books over this last week that belonged at other branches. Luckily our aides are catching most of these mistakes before they get shelved, but we all need to pay close attention when we are discharging. The turtle does not consistently work (if you notice this, log off Evergreen and start it up again), so we have to watch the screen, please!

NEWS FLASH:  HOORAH!!  We have finally gotten the long promised ability to print holds slips for requests. This will only happen on computers with receipt printers attached but I have requested printers for the aide work room and the volunteer computer where most of the requests are processed.
When running the item through check-in, the turtle should appear and you must choose print from the bottom left corner of the screen, and then choose ok when prompted to print (same as our regular receipts. The hold slip shows the patron's "nom de plume" as well as the hold date and the barcode of the item (handy for when the slips fall out). 

Many things are happening this Friday.
Instead of story hour the Surfin' Magician will be performing OUTSIDE in the playground at 10:30 for all comers.

Kari will be hosting her second school age crafts session for the summer reading program from 2:30-3:30

And Teresa will be here at 1:30 to meet with any staff for a brown bag lunch session. This is a great time for any of you who are interested to go and chat with her about anything on your mind, or just use it as a chance to get to know her. You can do this on work time (doesn't have to be your lunch time) and we can take turns covering the desk if need be. Please do take advantage of this opportunity if it is something you wish to do, as its hard to visit with her one on one otherwise due to her busy schedule.

Since there is no story hour there will be no story hour subject this week so you won't have to worry about looking for missing titles at my desk, however, Galina has added some Vince Flynn titles to the Adult display to honor his passing, so if those show up on your pulls list be sure and have a look on the top shelf of the display.
   
I think that's it for this week and that is more than plenty.
Enjoy these summer days, whatever weather they bring.

Over and out, 
Cappy D!

Friday, June 14, 2013

SUMMER RUNNING?! PROGRAM...

Ahoy Mateys,
well if this last week was any kind of example, I can say that the MOVE part of the Summer reading theme (eat, move read) is certainly apt, at least for the staff trying to keep up with the huge numbers of patrons coming in looking for items, returning items, and requiring help at the desk! If this keeps up we all WILL have to eat MORE, and then fall down at the end of the day and hopefully get a chance to read. Good thing we are earning the REAL dollars and not those counterfeit summer reading dollars everyone else has to make do with.
   If you haven't yet had a chance to familiarize yourself with the summer reading program, how to direct some one who is inquiring or how to sign someone out, please do review the SR clipboard on the back desk. 
 Basically any member of staff can hand a Summer reading log to ANY inquiring patron who is interested in signing up a child. The child does not have to be present but the patron must understand that a responsible adult (parent or guardian) needs to sign the reading log before it is turned in to redeem the SR dollars.  Sign ups are to be done by the patron either at one of our computers  or remotely. The most important thing to stress for patrons when they are signing up is to record the summer reading # on the inside of the reading log as this is the easiest way for us to find them when they return the finished log.  Participants may read ANY number of hours, they do not have to complete 20 hours (although that is the maximum they can earn dollars for) and they may return the logs and redeem them for $ any time between now and the end of the program. The last day to turn logs in is on the July 28th, and participants may turn in their logs at any of the branches. They are not required to return them at the branch where they signed up.
 If for some reason a patron is unable to sign up and staff is unable to help them, please make use of the white slips attached to the summer reading princeton file, fill it out and put it in the file. Programming will handle it from there. The patron will not be given  a SR # at the time they fill out the form but we can look them up by name if need be.

  To sign a patron out, you must access the SR admin. site which is bookmarked on our circ desk computers. Simply click on the sign out icon on the upper right side of the page. Initial the upper right corner of the reading log, give the participant the applicable number of SR dollars earned,(the summer reading $ have been separated into piles of $20 so if someone is earning that amount you can hand them a rubberbanded bundle without having to count them out) as well as a free pass for the festival of the book (do not cut in 1/2), a legoland discount coupon and a bumper sticker with the SR logo on it.
 (there are legoland passes for either child or teen. Currently we only have the passes for children, but i am attempting to obtain teen passes as well.)
There is more detailed information on all this on the clipboard so please feel free to refer to it should you be confused.

Another program which you are going to see is the REACH OUT AND READ PROGRAM. of this literacy program that was started by pediatricians and has been in place for 15 years, adopted more recently by pediatricians at
the Palo Alto Medical Foundation. At every well child checkup, children between 3 months and 5 years are given a book to take home. The Library was invited by a PAMF pediatrician to partner with local
PAMF clinics. A Friends of the Library grant was obtained to support this new program. Children are first given library card applications (a simplified form specific to the program) at the clinic, after which parents bring the application into the Library. The library issues a library card and gives out a board
book, available in English or Spanish. There is just one book that children will receive. The title is Book! by Kristine O’Connell George. 

The applications do not look like our standard applications and in exception to our policies! we do not require proof of address before giving out the card. 
There is an example of the application on the SCPL clipboard on the circ desk back counter. Please check it out so you aren't surprised when someone walks in with one. There is supposed to be an updated version of the application being distributed which has a place for the library card number but if you get an application that does not have a space for that, please write the number on the application.  There is one copy of the book we are to hand out on the shelf near the summer reading logs. We are expecting more copies.

Our first program the Fratello Marrionettes was a huge success last Tuesday evening. Thanks to Donna's nephews who leant us their muscles for moving furniture to and fro to accomodate all 114 patrons who showed up to squeeze into our tiny children's area and watch the show!  
The next program we will have besides our weekly story hour is a school age children's craft program. This is for children ages 5-12 and we have a flier at the front desk. It will be on Fridays at 2:30-3:30 on a drop in basis and will run until 4PM.

Galina has made a nice display for the adults honoring Fathers for the month of June, so if you find any relevant books, either fiction or non-fiction please feel free to add them to her display. 

The children's area display continues to celebrate Summer Vacation so remember to look there if you are missing titles on the pulls list and replenish the display with any titles you find that might fit that broad category. 

I think this is more than plenty to absorb so lets all take a deep breath and get ready to hit the decks running.

Ciao for now,
Cappy D.